Twitter isn’t just for making connections, using Twitter for business can be very effective (and profitable).
Today Twitter for business is becoming more and more of a tool for executives to build sales (B2B and B2C), as well.
So, what are some effective ways of using Twitter for business that can impact your sales? Let’s take a look.
Active Branding
Your brand isn’t a passive thing, is it? I hope not. Twitter is (arguably) the only avenue where broadcasting your brand regularly is not only accepted, it’s encouraged wholeheartedly. (I’m not talking spamming, though!)
When you think about it, you know you can’t email your potential clients every day without consequences but you CAN tweet every day — multiple times — keeping your brand in front of potential clients, while actually building rather than diminishing goodwill. That’s smart business!
Networking with New Contacts
If there’s someone in your field or industry you want to meet, Twitter can be a great way to get fast tracked to a successful connection. It can be very difficult to meet someone at a live seminar or to get through their assistant. But if you have their Twitter handle, you can start to build a connection on the social network that can develop into an offline connection as well.
It all starts with the simple act of following them. Retweet their tweets and @reply to any requests from them with helpful tips and resources. Get on their radar. Eventually, when an opportunity presents itself to introduce yourself, do so and they’ll likely know who you are.
That’s using Twitter for business!
Information Gathering
Twitter can be a powerful way of keeping track of exactly what’s going on in an industry. You can use it to figure out what your clients are up to, what your competitors are up to and what your clients’ competitors are up to.
Let’s say a competitor of a big potential client launches a new product. It stands a good chance of taking a big chunk out of your client’s business. That could be a stellar opportunity to come in and offer to help. It may or may not result in immediate business for you, but that offer for help will definitely turn into goodwill that can later turn into business.
Use Twitter to keep your finger on the pulse of the industry and identify the pain points of potential clients.
Tapping into B2B Events
B2B events will often have their own Twitter feeds. That can be a very powerful way to participate with your ideal target market. For example, participants of the event tweet to #twitterforbusiness.
By participating actively on #twitterforbusiness, you can build up a brand for yourself among potential leads at an event. Start doing this a few weeks before the event. By the time the actual event rolls around, a lot of people there will already know who you are.
These are a few ways that Twitter for business can affect your B2B sales. Twitter isn’t just a tool for consumers, but can be a powerful tool for building goodwill and gathering intelligence for making B2B sales.
Do you use Twitter for business?
If so, how are your results? Any suggestions, questions or concerns? Let us know in the comment section.
And just for fun…
“Twitter was created in March 2006 by Jack Dorsey and launched that July. Twitter rapidly gained worldwide popularity, with 200 million users as of 2011,[6] generating over 200 million tweets and handling over 1.6 billion search queries per day. It is sometimes described as “the SMS of the Internet.” – Wikipedia
I joined Twitter in April 14, 2008. Do you remember when you joined? If you don’t, you can find out here.
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Twitter: torymcbroom
says:
Good stuff Deb! Twitter can be a great tool for businesses. I guess a little tip you or your readers might find helpful, especially if you have multiple twitter accounts, is to use a tool like HootSuite to control all your accounts and schedule your tweets in advance, which is a very powerful feature! It really streamlines the process.
Tory McBroom recently posted..How To Add A Scrolling Social Bar Without A Plugin
A great tip if you use your twitter for your business it is best that you advertise at the same time make some chat with other people. Connect with them, business is about the experience not just the product.
Greg
Webmaster of Project Fast Cash Review
Greg recently posted..Easy FanPage Design Review-By Justin Wheeler Good?
Twitter is a great place to build relationship but lot of online marketers use it for promotion purpose and do only spamming.
Generally each twitter profile have more than 1000 followers so people usually divide them on lists and to get their attention it’s always important to retweet their few tweets and start building relationship.
Aaron recently posted..Goa Carnival 2012
I use twitter to promote my site and I find out that it works great!
And if my article, my product or whatelse I published on my site is interesting it happens that people, that saw my tweet, retweet it and more peolpe saw it, you’re right twitter is usefull for business.
Tiana recently posted..Business To Business Email Marketing – The 6 Keys to Succeed
Hi Deb
Only just started with twitter – Mel K fired up my interest.
Not sur what to make of it yet and obviously I don’t use it for business, but I’m learning.
Cheers Debs
Keith Davis recently posted..The Tyranny of the Or…
Definitely. Can’t afford to miss all the millions of subscribers on twitter, besides it is one of the most effective ways to drive traffic to our sites(even more than facebook)plus it’s great for building relationships with our audience.
Hey Deb,
Using Twitter can definitely be very effective for business. You’ve outlined some great ways to utilize Twitter for business in this post. I think the most important thing is to stay consistent and build trust with your followers. Once you do that it’ll become a lot easier to promote your business and profit.
Twitter: BrianHumek
says:
Twitter is all about relationships. I agree. I see some businesses that buy twitter lists and tweet the same 20 tweets over and over again. So ridiculous.
Brian recently posted..Stock Photo of Lucky’s Cafe in Dallas
Twitter: jbc15
says:
Hi,
Twitter obviously has lots of firepower because a lot of pro athletes and celebrities use it to keep the public updated on the latest news. The question I have is how do you track its effectiveness or do you just do it as part of a social media campaign?
Thanks,
Jim
Jim Calaman recently posted..Buying the Perfect Pear Shaped Engagement Ring
I’ve been using Twitter actively to bring traffic to my site for a long time now and apart from direct traffic, it is my biggest source.
Do you use tweet scheduling software? I have found that to be very effective.
Thanks for a great post!
Ana recently posted..Best Affiliate Marketing Programs that Pay
Hey Deb,
Being a small firm owner same time an active user in the social networking site named a Twitter, didn’t know that twitter could be used in promoting your business in the network’s market. I am so eager to utilize this idea of yours. Thanks.
ericS recently posted..3 Tips To Prevent Cold and Flu – Not What You Expected
I have used Twitter for several years, mostly for following friends and events. In the past 2 years I have used it for business purposes. It has been somewhat effective. I’m in sales and have noticed the new title of “social media manager” coming into play. While it’s nice to be able to interact with a company, the ties to social media and decision makes are somewhat limited. It’s not a complaint, it’s still a way in but I haven’t figured out how to get past the new gatekeepers.
Brandon recently posted..Charlotte Search Engine Optimization
graet post, thanks, personally I think the most important thing is to stay consistent and build trust with your followers. Once you do that it’ll become a lot easier to promote your business
As a new Tweeter, I would be interested in knowing what techniques people have used to build up a following and then drive significant traffic to their sites. What sort of tweets do you send out and how often? It seems like there are more people Tweeting than actually reading tweets, at least on my list.
Daphne recently posted..Life Is A Beach
Sheesh I feel like I am in the stone ages… I don’t even have a twitter account! I should probably go and sing up now…
Twitter: deblog68
says:
I can’t seem to get much going with Twitter. I don’t have a lot of time for it either. I know I should be more involved but it doesn’t seem to matter much whether I’m active or not.
Oh well! I guess I’ll try again.
Dee recently posted..Cocktail Recipes