You’ve heard the money is in the list many times, right?
Okay, so yesterday I wrote the post, “Why the Money Is NOT In Your Email List.”
The reason was your list isn’t responsive. I touched on some reasons why it might be unresponsive and I gave some tips on how to build a responsive list.
Today I want to take it a step further and talk about making it so the money is in your list.
If you have an online presence and you’re trying to bring in an income from your efforts, you are an internet marketer. I feel comfortable in assuming that you’re also familiar with the power of a subscriber list. I’m also comfortable in assuming that you want to honestly say the money is in the list.
The more people who opt in to your list, the more potential customers you will have. If, and that’s a big IF, you handle it properly.
You see, subscribers are often your best customers because they should be pre-qualified leads. In theory, they’ve already expressed an interest in your business and what you have to offer.
So what’s the secret of “the money is in the list”? It’s all in how you treat your subscribers. Let’s talk about that.
You Gotta Give ‘em Quality Content
If you don’t give them quality content, they won’t think much of your products or services either. Why should they buy when you aren’t showing them what you’ve got to offer — and more importantly, if what they got for free is of questionable quality?
I know, you’ve heard it over and over but I can’t emphasize this fact enough, especially if you’re hoping the money IS in the list. Quality content is essential if you’re hoping to convert a subscriber into a customer. It builds your reputation and credibility. Think of what you give away as buying triggers. Show them what you’ve got!
Be Uniquely You
Your personality matters. Don’t put on any pretenses. There’s a market out there that will only respond to your personality type. Someone else offering similar products or services that has a different personality won’t attract those that are drawn to you.
It’s a simple fact that people buy from people or companies they like. When you’re communicating with your subscribers, be you! Share your personality, quirks and all, with your readers. Share your stories, experiences, and what not, with them.
Share testimonials, too. They show what others think of you. All good stuff!
Tell them what to do
I know, right? Sounds weird, maybe even rude. That’s what a call to action is all about. You need to tell them what you want them to do next. Don’t think it’s pushy. It’s not. Yet a lot of entrepreneurs and small businesses gloss over this part.
Even if you create excellent content and openly communicate your unique (and amazing) personality, if you don’t tell them what you want them to do next, they won’t know. And they aren’t going to try and guess.
Freebies and Special Offers
Visitors to your site most likely opt in to your list because you offered them something they thought would be of value. Don’t stop there. Yes, reward them for giving you their name and email, but also reward them for staying on your list. They deserve it. They’ve given you permission to hear from you, to send them information about you and what you have to offer. That’s called permission marketing (coined by Seth Godin).
Why not offer them something special, such as another gift or even a promotional offer that isn’t available to anyone else. And let them know they’re getting special treatment.
If you want to get to the point where the money IS in the list – your list – just like the infamous gurus you hear this from all the time, do what they do. Give and then give some more. Don’t stop giving.
Even the gurus will tell you the more you give, the more your subscribers will want to give back. (One caveat: Don’t make everything free, or your subscribers won’t ever think about buying from you!)
Reciprocity. That’s one important reason why the money is in the list — or can be!
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Twitter: melaniekissell
says:
Love this sequel, Deb!
I wholeheartedly agree with all the good pointers you’ve shared here.
However …
I have a strong feeling people are becoming jaded and really turned off (in a BIG way) by the mountain of emails landing in their inboxes every day. My own inbox is turning into a nightmare.
Because people are getting inundated and bombarded from every direction with information, your suggestion to stand out from the masses and inject “personality” into the content you’re sending out is, in my opinion, the BEST tip on this page!
But if you don’t grab people’s attention with your email “subject lines”, let’s face it …
You’re toast!
Melanie
Melanie Kissell recently posted..Neighbors Selling To Neighbors: Think That Works?
Twitter: mywebgal
says:
Hi Melanie,
Thanks so much for stopping by. I always cherish your comments.
You’re right, that one piece of advice says it all, doesn’t it!?!
Love the “You’re toast” bit. LOL. That’s so true. You have to get their attention even before they “open” the email and that can only be done with the subject line.
Thanks for adding your terrific views of the subject. You rock, GF!
Twitter: melaniekissell
says:
And the same sentiments back at ya, Deb!
I haven’t been here in such a long time and I can see I’ve been missing out on your awesomeness. Made a decision recently to change up my blogging strategy so you just might be stuck with me hanging around a whole lot more.
And maybe you might even tackle the topic of email subject lines one of these days.
Have a wonderful weekend!
Melanie Kissell recently posted..Delivering A Pregnant Idea
Twitter: mywebgal
says:
LOL! I think you’re pretty much Queen of the subject lines… and titles on your blog! Ha ha. Ok, now I have to go read “Delivering A Pregnant Idea”!
Twitter: melaniekissell
says:
Gotcha! LOL!

Melanie Kissell recently posted..Neighbors Selling To Neighbors: Think That Works?
Twitter: barrywheeler
says:
Do you find people opt in for the freebies then get off your list?
How much of that happens?
Barry Wheeler recently posted..Prospecting for Links
Twitter: mywebgal
says:
Hi Barry,
That is a normal thing that happens — to everyone. Not to worry about it though. They either aren’t your target market (many are just freebie collectors) or they will re-subscribe after they actually consume what you offered because of the quality.
Twitter: webcircle
says:
Hi Deb there are some good tips here, thanks. The concern I have is internet marketers put so much importance on the email list but how long before savvy customers don’t sign up for lists at all anymore? I know I don’t personally sign up for mailing lists unless in extremely rare cases (actually I generally sign up but then unsubscribe later) preferring to use Twitter or RSS or other methods that are more pro-active on my part. Surely there will be a lot of people out there like me who start doing the same?
A Website Designer recently posted..My top 3 SEO strategies and how I implement them
Twitter: mywebgal
says:
You answered your question yourself! You do make exceptions to your own “sign up rule” and only “generally” unsubscribe later. Meaning you don’t always unsubscribe. If the offer is compelling and measures up to the promise, you may very well stay on the list, correct?
I’ve had zero unsubscribes from my optin offer (below). However, on all of my offers I have an average unsubscribe rate of 1.3%.
Hi Deb,
I found you through Melanie Kissell on Linkedin. Thank you for sharing your insight on lists and how to best serve subscribers. I’ve got a feeling I’ll be on your site for a while,
Thank you for sharing,
Eleanor
Twitter: melaniekissell
says:
Woo-Hoo! Happy to see you here, Eleanor. I can tell you’re an action-taker. Now if we could only clone you.
Have fun exploring Deb’s blog and I’ll see you soon over at LinkedIn.
Melanie Kissell recently posted..Neighbors Selling To Neighbors: Think That Works?
Twitter: mywebgal
says:
Hi Eleanor,
Welcome, welcome! Thank you so much for stopping by and leaving a comment. You are fantastic!
And so is Melanie! I’m honored that she mentioned me on LinkedIn. Thanks for letting me know.
If you have any questions, please know that I am happy to answer them. You can contact me through my site (Contact form). I often get questions that I then answer on blog posts as well. It’s helpful to know what kind of information readers want to know about.
Again, thanks for visiting!
Hi Deb,
I definitely agree with your tip of providing quality content. That’s why I stay on a blog longer after being attracted by the title.
If I see that the value I’m getting is consistent, that’s reason enough for me to subscribe.
You’ve given us some excellent tips. Thanks for sharing. Have a nice day!
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